Terms & Conditions
Last updated: January 2025
Please read these Terms and Conditions carefully before using the services of Sultani Jan Seva Kendra. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.
Services Overview
Sultani Jan Seva Kendra provides documentation assistance, government form filling, digital services, money transfer, and related cyber cafe services. We act as an intermediary to help you process applications and documents with relevant government and private agencies.
User Responsibilities
You agree to provide accurate, complete, and current information for all services requested. You are responsible for the authenticity of documents provided. Any false or misleading information may result in rejection of applications and legal consequences.
Service Limitations
While we strive to process all applications efficiently, processing times depend on government agencies and third-party systems. We are not liable for delays caused by government portals, technical issues, or force majeure events.
Fees & Payments
Service fees are clearly communicated before processing begins. Fees cover our service charges and do not include government fees unless specified. All payments are non-refundable once the application has been submitted to the respective authority.
Prohibited Uses
You may not use our services for any illegal purpose, to submit fraudulent documents, or to harass any staff member. We reserve the right to refuse service to anyone violating these terms.
Dispute Resolution
Any disputes arising from our services shall first be resolved through amicable discussion. If unresolved, disputes will be subject to the jurisdiction of local courts in the area of our business operation.
Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services after any changes constitutes acceptance of the new terms.